Reading time: 6 mins
7 October 2022
It's becoming more and more common for people to fall victim to scams, and the latest trend is delivery scams.
The latest target is EVRI, a UK-based delivery company. Reports are coming in from people receiving emails purporting to be from EVRI, asking them to rearrange delivery and pay a small fee for shipping. Of course, the email is fake and the person who falls for it ends up losing money.
Evri is a logistics provider, until now known as Hermes. In March 2022 they changed their name and logo to Evri. As not everyone is still aware of the new brand, fraudsters are taking advantage of this fact to defraud people.
This scam starts with a text message claiming to be from EVRI, a delivery service company. The message says that they have attempted to deliver a package but were unable to do so. They then go on to say that you can click on a link to get more information about the package and reschedule delivery. Concerned people have shown on the internet below messages that are sent by fraudsters:
-"EVRI: Your parcel has a £1.45 shipping fee, to pay this now visit (link). Failure will result in your parcel being returned to sender"
-"EVRI: We have missed your delivery. Please visit (link) to book a delivery and pay the subchagre of £1.45"
-"EVRI: Sorry our driver has missed your delivery. To reschedule your delivery now, please visit (link)"
-"EVRI: Your driver Jamie tried to deliver your parcel today, but nobody was in. To rescedule & track your parcel, visit: (link)"
You may also get other messages, from various mobile numbers. Mainly the scammers inform you about the delivery of your parcel you have missed and about payment. In each of these you will also find a link. The company's registered domain is evri.com, but these scammers have cleverly created a new one that looks similar (but with a few extra letters or numbers) at evri-xxxxxxx.com. They might even use more than one domain end, for example envri.com.ru Beware, as those are always signs of a shady scam attempt!
What they really want to do is to steal money from you or obtain your private data and information. Their main aim is to make you panic and fear - especially if you are waiting for an important delivery. When you click on the link provided in the message, they will redirect you to a fake website where you will be asked to enter your details and credit card number so that they can take payment. Once you do it, you can get the impression that everything looks seamless - they might even redirect you to the original EVRI site! The form to fill in is in the brand colours, with the logo at the top. Someone who is unaware of such scams can easily be tricked.
Never click on links on the impulse of the moment. Take a deep breath and think about what to do. Remember that EVRI will never ask you to pay via text message. Be careful and never give out your personal data or card details to anyone.
Do not provide any private information or bank details to anyone claiming to be from EVRI unless you are absolutely sure that they are legitimate. If you think you may have been a victim of this scam, please contact your bank or financial institution immediately.
You can presume in advance that any such message is always a scam. No company, including EVRI, will contact customers with a payment request via text message or email.
A delivery service company often contact you by SMS or email, but only to advise where your parcel is in their delivery process. They will never include a link except for a tracking link called https://www.evri.com/track-a-parcel
Real SMS messages from EVRI not show the sender name as a mobile phone number.
Pay attention to the language of the message. There are often grammatical, linguistic and stylistic errors in messages. This should set off a red light.
If you have been scammed by this latest EVRI delivery scam, there are a few things you can do.
First, report it to Action Fraud, the UK's national fraud and internet crime reporting centre at www.actionfraud.police.uk or by calling 0300 123 2040.
You should also contact your bank or credit card company as soon as possible to cancel any payments you may have made and to check for any unusual activity on your account.
SMS scams, known as ‘smishing’, can be reported to the National Cyber Security Centre by forwarding them to 7726.
If you get an email please send it to [email protected].
If you have received an email like this, or any other suspicious email purporting to be from EVRI, please do not reply and do not click on any links and never give your personal details or bank account information to anyone. The scammers will then use this information to try and withdraw money from your account. Delete the email immediately and do not let yourself be scammed out of your hard-earned money.
Above all, be cautious and treat every such message in advance as a threat. If you're ever unsure about a text message or email that you've received, be sure to do your research before clicking on any links. A quick Google search can often reveal if others have been targeted by the same scam.
Then inform - friends, family, neighbours. Not everyone has access to all the information, which is why making the public aware is so important. Scammers take advantage of our ignorance, so you need to be quicker than they are.
You also need to be aware that fraudsters act quickly. Today they send a text message, tomorrow they may call or write an email. Above all, you must not lose your vigilance just because you see something for the first time.
Please share this article with others to help spread the word and protect people from becoming victims of this scam. And remember, if something seems too good to be true, it probably is! Stay safe online everyone.